Hostgon reserves the right to cancel a customers service at any time. If cancellation is caused by customers violation of these policies, then no refund is due. Customers may cancel service at any time, but no refund is due. Hostgon only offers refunds on web hosting. Our refund policy is 30 days. If you are unhappy for any reason with Hostgon you may cancel your account within 30 days. It only applies to accounts that cancelled by customer not by Hostgon. If you wish to cancel your services, you must notify us five (5) business days prior to your renewal date. If your notice of cancellation is not received within this time frame, you will be liable for payment of the proceeding month and hereby agree to complete payment as invoiced accordingly. You may cancel by sending a support ticket or by using the cancellation form within your client area. If you cancel your account and your payments still continue to recur for any reason such as:

1) by fault of Hostgon staff
2) by fault of the credit card processor
3) by fault of any other payment collection company, we are to be held free of liability for any overdraft fees that are issued by your financial institution.

All Sales done with promotions are final and are not covered under No Questions Asked Refund policy. However, a refund will be issues if the mistake is from Hostgon’s end.

Our 30 days money back guarantee only includes shared hosting accounts only. Our 30 days money back guarantee excludes VPS, and domain registration. You may cancel your Virtual Private server at any time however no refunds will be issued. Licenses and add-ons are non-refundable.